SYMPRO AI
MethodsPlans
Menu
account_tree
Product
keyboard_arrow_down
Platform overview
Connected review workflow
All modules
Browse the product suite
AccuSearch
Search strategy and retrieval
AccuScreener
Title, abstract and full text
RoB Master
Critical appraisal
AccuSynthesis
Structured extraction
AQUA Suite
Document analysis
AccuScripter
Evidence-linked writing
category
Solutions
keyboard_arrow_down
Systematic reviews
Connected evidence synthesis
Scoping reviews
Map concepts and evidence
Living systematic reviews
Manage repeat updates
science
Methods
library_books
Resources
keyboard_arrow_down
Blog
Evidence-synthesis insights
FAQs
Product and workflow answers
Changelog
Product releases and updates
Trust & Security
Credentials and safeguards
About
The team and foundation
event_available
Trial & Plans
verified_user
Trust & Security

dark_mode
Dark mode
FAQs
/
General

Where can users find training, user guides, technical support, and bug reporting?

Users can access training and user guides through SYMPRO AI’s product resources and onboarding support.

For technical assistance or bug reporting, users can contact the support team through email, or in-app support tickets where available. Users can also reach the team at contact@accuscript.org.

Onboarding support is also available to help teams get started with the platform and its different modules.


arrow_backBack to FAQ ListHave more questions? Submit a request
More in General
Are credits shared between team members?
chevron_right
Can data, references, and documents move between SYMPRO AI tools?
chevron_right
Can organisations purchase additional credits, and what happens when credits run out?
chevron_right
Does SYMPRO AI track project activities and decisions by user?
chevron_right
How are project permissions restricted by role and organisation?
chevron_right
How do AI credits work, and which actions consume credits?
chevron_right
How does human-in-the-loop review work in SYMPRO AI?
chevron_right
Is customer data used to train SYMPRO AI models?
chevron_right
What is included in the SYMPRO AI free trial?
chevron_right
What privacy and quality credentials support SYMPRO AI?
chevron_right
Product by

Connected, human-governed software for systematic, scoping and living evidence reviews.

GDPRVerified credential
ISO 9001Certified quality system
mailpublic

Product

  • Platform Overview
  • All Modules
  • AccuSearch
  • AccuScreener
  • RoB Master
  • AccuSynthesis
  • AQUA Suite
  • AccuScripter

Solutions

  • Systematic Reviews
  • Scoping Reviews
  • Living Systematic Reviews
  • Trial & Plans
  • Book a Demo

Resources

  • Methods
  • Blog
  • FAQs
  • Changelog
  • Trust & Security

Company

  • About
  • Contact
  • Email Support
  • Privacy
  • Terms
  • Cookies
auto_awesome

Request an AI summary of SYMPRO AI

Open a prepared request in your preferred AI assistant, or copy the prompt to use elsewhere.

© 2026 SYMPRO AI. A product by AccuScript.Release v1.17.0

Human-governed evidence synthesis with traceable research workflows.