1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and improving our services.
This Cookie Policy explains how SYMPRO AI (operated by Accuscript Consultancy) uses cookies and similar technologies on our website and platform.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- Authentication and login session management
- Security tokens and CSRF protection
- Load balancing and performance optimization
- Basic website functionality
Performance Cookies
These cookies collect information about how visitors use our website, helping us improve performance and user experience.
- Page load times and error tracking
- Most popular pages and features
- User journey and navigation patterns
- System performance monitoring
Functional Cookies
These cookies allow the website to remember choices you make and provide enhanced features.
- Language and region preferences
- User interface customizations
- Saved search filters and preferences
- Remember login information (if opted in)
Analytics Cookies
We use analytics cookies to understand how our website is used and to improve our services.
- Google Analytics for website usage statistics
- User behavior and interaction tracking
- Feature usage and adoption metrics
- A/B testing and optimization data
3. Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages:
- Google Analytics: For website analytics and performance monitoring
- Payment Processors: For secure payment processing (Stripe, PayPal, etc.)
- Content Delivery Networks: For faster content delivery
- Authentication Services: For single sign-on capabilities
These third parties have their own privacy policies and cookie practices, which we encourage you to review.
4. How Long Do Cookies Last?
Session Cookies
These are temporary cookies that are deleted when you close your browser. They are used for essential functions like maintaining your login session.
Persistent Cookies
These cookies remain on your device for a specified period or until you delete them. They remember your preferences and settings for future visits.
- Preference cookies: Up to 1 year
- Analytics cookies: Up to 2 years
- Authentication cookies: Up to 30 days
5. Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block all cookies or specific types
- Set preferences for specific websites
- Receive notifications when cookies are set
Platform Settings
Within SYMPRO AI, you can manage certain preferences in your account settings:
- Analytics and usage tracking preferences
- Marketing communication preferences
- Functional cookie preferences
6. Cookie Consent
When you visit our website, you can accept all cookies or manage your cookie settings by type. Optional cookies can be turned off by disabling the relevant settings and saving your choices.
- Accept all cookies
- Manage optional analytics and performance cookies
- Turn optional cookies off through Cookie settings
- Change your preferences at any time
Essential cookies are always active because they are necessary for security and core platform functionality.
7. Data Protection and Privacy
Cookie data is processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR where applicable.
- We use cookies only for legitimate purposes
- Cookie data is encrypted and securely stored
- We regularly review and minimize data collection
- Third-party cookies are governed by their respective privacy policies
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
When we make changes, we will update the "Last updated" date at the top of this policy and notify you through our website or by other means.
9. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
- Email: contact@accuscript.org
- Phone: +91 8847093182
- Address: B-1, 1207, Luxmi Street, Civil Lines, Ludhiana 141001