Is customer data used to train SYMPRO AI models?
No. Public SYMPRO AI trust content states that project data is not used to train or improve SYMPRO AI models. Project information is treated as confidential within the configured workflow.
This matters for research teams because uploaded protocols, references, documents, extracted data, risk-of-bias assessments, and draft reports can contain unpublished or client-sensitive information.
More in General
Can I archive the project? If I archive the project, can I restore it?
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How can I create my Account in SYMPRO-AI?
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How can I enable/disable a team member’s access to SYMPRO AI?
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How can I explore the tools using a free trial?
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How can I give access to a team member as an Admin/Non-admin to SYMPRO AI?
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How can I invite my colleague as a reviewer or screener?
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How to track AI credit/ account usage?
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Is my project/data confidential?
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Is the auto-renewal subscription feature available?
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What browsers and devices does SYMPRO AI support?
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